Support
If you have issues with login, billing, or unlock flow, contact us with the details below.
このサポート窓口は、Chrome拡張機能「THE TOLL」および関連するWebアプリに関するお問い合わせ専用です。
ポートフォリオ制作案件のご相談は別途Contactページをご利用ください。
Contact
Support email: info@machinami0924.com
Response target: within 2 business days
Please include in your report
- Account email used in THE TOLL
- Date/time of issue (UTC preferred)
- Error message text
- Screenshot or short recording
- Chrome version and extension version
FAQ
Q: Plan status did not update after billing action.
A: Reopen popup and verify Stripe webhook delivery status is 200.
Q: Why is PRO still shown after cancellation?
A: If canceled at period end, PRO remains active until current period end.